|IN THIS ISSUE|
10 Reasons you NEED a CA
|Monthly Poll |
|Useful Articles |
February 24: Customer Orientation Luncheon
February 24: Mobility Extravaganza!
Thanks to our Event Sponsors:
March 3: Innotech Technology Showcase
'Good-bye Proactive, Hello Reacitve!' Jennifer is the newest member of the ENTRUST Reactive Team!
More on Jennifer
Question: What is the BEST way to quickly access files in Word or Excel?
Plus! Office Tips & Tricks »
Have an Office question? Ask Zindy!
to ENTRUST'S newly re-designed Newsletter. We've kept your
favorite Feature Articles, and we gave them a fresh new look!
Tell us what you think.
| FEATURED ARTICLE |
Top 10 Reasons you NEED a Customer Advocate
is an age-old IT dilemma: the philosophical question of whether or
not every customer should have one designated technician assigned to
them or simply dispatch the first available, qualified technician.
Typically you can't have it both ways - deep knowledge OR
prompt service. How do you solve this quandary? Instead of a
“designated technician,” you can get the Best of both worlds with a
designated “Customer Advocate.” Here is how.
| MONTHLY POLL
Battle of the SmartPhones - Tell us what YOU use
We'll post the results in next month's newsletter. Submit your response by 5:00 Friday, February 11th for a chance to win a $25 Restaurant Gift Card! One winner will be randomly selected every month.
Congragulations to last month's Winner: RACHEL S. of San Antonio Advanced Medical Group.
| USEFUL ARTICLES |
Microsoft Online Services & Hosted Software in the Cloud
365 brings together cloud versions of our most trusted communications
and collaboration products with the latest version of our desktop suite
for businesses of all sizes. ENTRUST Technology Consulting Services is
the Microsoft Partner that can help you transition to
the Cloud. Article from Microsoft.com
Ways to Improve your Mobile Computing Experience
to iPads to Netbooks and high-powered laptops, our mobile options have
gone through the roof. But not everyone is using the devices to
their FULL advantage. Article from TechRepublic.com.
Verizon iPhone Cheat Sheet: Fast Facts on the It Phone
iPhone 4, after years of speculation, goes on Sale February 10. Here,
eWeek rounded up just the facts, ma'am, to help you decide if its right
for you. Article from eWeek.com.
Free Antivirus Software
Get Free antivirus software for genuine Windows Users. Article from Microsoft.com.
Just for Fun: Your Data is Safe
Underground Caverns keep things cold, safe... and Secret. Article from Wired.com.