Servers are often used by businesses in San Antonio for a variety of purposes. Some use them for internal applications, such as CRM systems, while other companies use their server hardware to power online assets, like their website and applications used by their clients. An external server support services provider in San Antonio can help businesses keep their servers running with minimal downtime. Here are some examples of services they commonly offer:
Technical Support For the Operating System and Applications
Server support specialists can provide assistance with both Windows and Linux server platforms. If a server is having problems caused by the operating system or a common business application, they can provide fast troubleshooting. The best providers have response times of under 5 minutes for urgent cases.
Server Backup Solutions
Storage devices, such as hard drives, can fail unexpectedly. Data may also be lost or damaged as a result of a security breach or malware infection. This makes it imperative for businesses to have a server data backup solution in place. Server support teams can assist with setting up backup hardware and software. They’re also able to help businesses restore their data from backups when necessary.
Software Maintenance and Upgrades
Even though operating systems like Windows download and install security patches and upgrades automatically, there may be some security vulnerabilities left unaddressed by them. An outsourced server support specialist always stays on top of the latest developments in the IT world. They will take care of installing upgrades that keep a server safe from the latest security exploits and obtain other software upgrades if they improve performance, bring additional functionality or correct known issues, like bugs.