If you run a business, having a team of experts that you can always rely on for IT support is a great benefit. However, not every company wants to deal with the time and expense of putting together a full-time in-house IT team. This is why so many choose to outsource some or all of their support tasks to an external provider like Entrust. As a provider of quality IT services in San Antonio, Entrust works with various companies and organizations that have between 10 and 300 users.
IT Services Available in San Antonio
The professionals at Entrust are ready to offer a wide range of IT services to suit the needs of every client. Many organizations hire them for IT support, which is more than just providing technical support for hardware and answering questions from users. An IT services company can take over the management of a client’s entire IT infrastructure. This includes servers, networking equipment, workstations and more.
They can take care of performing hardware and software upgrades when necessary, help decision makers choose options that are the most suitable for the needs of their organization, provide ongoing monitoring to proactively fix any issues before they turn into serious problems causing downtime and implement a data backup and recovery strategy.
Businesses that rely on their IT infrastructure for all aspects of their operations need an IT services partner that can respond quickly to any support requests. Entrust is one of the fastest and most reliable in the entire San Antonio area, with an average response time of just 30 minutes for normal priority cases and 3 minutes for urgent priority.