Entrust - Home 2

Cloud Computing

Using the cloud can transform your business operations and help you win.

Learn More
Entrust - Home 2

Windows Support

From servers to Windows 10, we are experts in Microsoft products.

Learn More
Entrust - Home 2

IT Support

We help you do everything from IT projects to whole IT infrastructure management.

Learn More
Entrust - Home 2

CareDesk® Support

We help enterprise level clients with carryover support as well as full service managed support.

Learn More

Who Should Call ENTRUST?

Licensed Professionals who want more from their technology.
Attorneys   Construction   CPAs   Elder Care
Other Professionals   Is ENTRUST right for my firm?

San Antonio Executives & Owners Choose ENTRUST

We know the rhythms of your profession and our industry-specific plans are designed to meet your unique needs. We fully understand the workload that licensed professionals typically experience and provide services such as Leanmail® to help with that load.
SECURE
RELIABLE
OPTIMIZED

Operations Managers Choose ENTRUST for IT Services

For our select clientele, we provide customized contract service plans. For small organizations of 20-60 computer users, we will be your IT department. For larger firms, we will supplement your internal team providing access to high-end expertise they may need or handle the day-to-day background functions allowing them to focus on business initiatives.
We know the rhythms of your profession and our industry-specific plans are designed to meet your unique needs. We fully understand the workload that licensed professionals typically experience and provide services such as Leanmail® to help with that load.
DEPENDABLE
HIGH-END
EXPERTISE

IT Directors Choose ENTRUST Computer Support

As an IT Leader, we know that you want options. And you want assistance where and when you need it. While we offer "all-inclusive" service plans for those that want to outsource, we also offer our select clientele supplemental services such as 24x7 monitoring, management, and proactive care to secure and optimize all your devices.
Other service menu options include 24x7 TierOne (helpdesk) services, Microsoft stack project services like Office 365 migrations, Microsoft Azure workload shifting, end-to-end security from desk to mobile phone, and SharePoint Online development. Check out our case studies and testimonials for more information.
RELIABLE
PROACTIVE
SUPPORT

ENTRUST only accepts a few select new clients each year. We invite you to reserve your space now!

Reserve Your Space Now
Entrust - Home 2

ENTRUST offers multiple levels of service to cover your company's IT support needs.

For example, you can select from our CareDesk® level for as few as 10 users, Professional coverage to include mobile devices or Premium services including unlimited service requests.
Review Sample Service Bundles

The KFORD Group

"We don't make a move without ENTRUST and haven't for many years. They take the worry about all things technological, off our shoulders so that we can focus our attention on giving our clients peace of mind regarding all things accounting." Kim Ford The KFORD Group...
Read More

Sol Schwartz & Associates

"We have a full-time in-house IT manager so we have not requested the same level of service many ENTRUST clients need. ENTRUST provides us the comfort level of having someone outside with deeper and broader experience oversee major decisions. Also, comfort in having...
Read More

Norman & Oliver, PC

“ENTRUST has given our office excellent protection and continuing service. I would not hesitate to recommend them to another potential client.” Carl Oliver Norman & Oliver, PC ATTORNEYS
Read More

Cram Roofing Company

“ENTRUST Technology Consulting Services deliver great results by offering true partnership with their clients. I would highly recommend them to anyone looking for a stand-out performer in the Managed IT Support Provider sector.” Mark Eichelbaum Cram Roofing Company...
Read More

SA CPA Society

"The San Antonio CPA Society/Foundation has been a client of ENTRUST for many years. The technical service, timely support and attention to customer satisfaction is key to our success as a business. ENTRUST is our technology advisor and supporter – their...
Read More

Fisher, Herbst & Kemble

"As a long-term client of ENTRUST Technology Consulting Services, I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the Managed IT Support Provider sector." Bob Herbst Fisher, Herbst, and Kemble...
Read More

Hornberger, Fuller & Garza

"If I ever end up in a foreign jail I’m not calling home - I’m calling ENTRUST Urgent Support because I am guaranteed a response!!  Here’s what happened: It was an exhausting day yesterday and I called after hours support about a problem swapping the backup drive. ...
Read More

Selrico Services Inc.

“The whole Entrust team takes pride in service and customer satisfaction, and it shows every time they come to our office or provide remote support. We operate with a small corporate staff, but we have locations around the world. We know that our offsite users can...
Read More

Parrish & Company, Inc.

“Computers are a necessary evil in the modern world…you can’t live with them, but you certainly can’t live without them! Mitch Sowards and The Entrust Gang have made our lives 200% better! We went through quite a few IT advisers until we met Mitch, and it was a lucky...
Read More

Heard & Smith, LLP

“It would be difficult to overstate the confidence we have in Mitch Sowards and Entrust, and the degree to which we rely on them. Our history goes back over 15 years, and I can truly state that in all that time, Mitch has never let us down. Our business has expanded...
Read More
Computer Support Assessment
Annual Downtime Calculator
Annual Disaster Calculator

We Care About Uptime!

Here at ENTRUST, we understand your business running at full speed matters. We also believe what gets measured is improved, therefore, we measure the impact to downtime as well as our own performance. If you want to work with an IT Services company who takes uptime as seriously as you do (or more), then ENTRUST is the technology partner for you!

At ENTRUST, you will typically reach a TierOne technician within 2 minutes who will usually resolve your request 50-70% of the time. If your issue requires the expertise of our TierTwo or TierThree teams, they will typically begin work by the time shown in the graphic.

 

ENTRUST Partners

Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2
Entrust - Home 2

ENTRUST

a full-service information technology consulting & IT Services firm serving TEXAS in the greater SAN ANTONIO region.

With over 25 years experience in the technology and IT Support industry, ENTRUST offers:

  • professional, prompt, and expert care for all of your network and IT Services infrastructure.
  • inclusive care, from IT staff augmentation and support up to a completely managed infrastructure.
  • extensive care, from key network elements such as mission-critical servers and routers down to all of your organization’s workstations and mobile devices.
  • expertise in computer networking design, infrastructure installation, configuration, problem diagnoses, and resolution.

ENTRUST only accepts a few select new clients each year. We invite you to reserve your space now!

Reserve Your Space Now

What exactly does Entrust do?

What new software would you recommend?

What is “Managed Services”?

What is ‘Managed IT?’

Managed IT Services is a common buzzword in the marketplace.  You may have been approached about getting your San Antonio company connected with a Managed IT Company (or Managed Services Company). Before you sign up with one of these companies, you should know what a Managed IT company does (or should be doing.)

Ten Key Items a Managed Service Provider (MSP) SHOULD be doing for your company:
Communication
– Your business depends on your computers – You cannot be down for days.  We understand this.  Your IT company should be calling back within minutes of a critical ticket being placed, not within hours or days.
Updating Patches and Software
– A Managed IT Company should have a list of your computers and servers and know when security patches or software is updated and make sure you are protected from possible threats from viruses and malware.
Asset Management
– Do you have a current list of all your IT equipment, phones, tablets, laptops, printers, etc?  A company managing your IT should help you manage assets and let you know if there are missing devices
Data Backup and Recovery
– Does your San Antonio business have a data backup and disaster recovery solution?  Have you actually tested it?  Do you know what would happen if your building had a flood or a fire?  Working with a managed IT company, this should be taken care of for you.
Cost Saving Technology Solutions
– A managed IT Company should be looking at your technology today and see if there are ways to save money for your company.  This could mean consolidation, virtualization, or applying newer technology like Hybrid Voip or Virtualization.
Remote Access
– Business is done from coffee shops, hotspots, home and many other places than just the office.  Your managed IT company should be able to help you login to your system from anywhere
Accountability
– When you place a ticket into the system, there should be a chain of events set off.  You should be able to look at response times.  We publish our stats on our homepage as we know transparency increases accountability.  We work for you and want to make sure we are responsive to your needs.
Constant Monitoring
– Managed IT means the company you hire knows more about your network than you do. Monitoring can let the company know a hard drive is starting to fail before it fails and causes a nightmare. If a service is not responding, we generally will know and fix it before you even know the problem existed.
Consistent Costs
– Managed IT means you get to work with a company on a fixed cost per user to get all the support and repairs you need.  No worries about an expensive server repair, that is covered under the agreement when you cover your whole IT ecosystem to ENTRUST.
Optimization
– Your IT should be optimized. This means that systems work to their potential as well as working well together. If something is dragging down your speed, a network technician will figure out how to remove that roadblock.

If your managed IT company in San Antonio is not providing at least these benefits to your company, we should talk.  Our specialty is working with organizations who have between 10 and 300 users that depend upon and value information technology services in San Antonio.

ENTRUST only accepts a few select new clients each year. We invite you to reserve your space now!

Reserve Your Space Now

Customer story: Rolls Royce

by | February 19, 2019 | Blog | 0 Comments

Rolls Royce uses an Azure IoT suite to identify performance and operational efficiencies. With thousands of sensors in a single engine, it's imperative to have the tools to read and understand them. While the insight derived from Azure might be easy to understand,...
Read More

Customer story: TransBlue

by | February 14, 2019 | Blog | 0 Comments

Flexibility and mobility are important for any businesses operating in today's digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and...
Read More

Why Cloud (By Default) Gives You Security You Couldn’t Afford Otherwise

by | February 12, 2019 | Blog | 0 Comments

Regardless of your industry, security should be a top concern. That's what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by...
Read More

Customer story: Chesterfield County

by | February 7, 2019 | Blog | 0 Comments

Watch how Virginia's Chesterfield County Department of Social Services recently transformed its outdated workplace using cloud technology. Using Microsoft Dynamics 365, the department streamlined manual processes and siloed data to improve efficiency and productivity...
Read More

Customer story: Ecolab

by | February 5, 2019 | Blog | 0 Comments

Ecolab is the global leader in water, hygiene, and energy technologies and services that provide clean water, safe food, abundant energy, and healthy environments. Changing global populations require companies like Ecolab to address the world's water challenge. But...
Read More

How Small Businesses Can Increase Their Digital Capabilities

by | January 31, 2019 | Blog | 0 Comments

As an SMB, improving your digital capabilities can be an affordable way to cut costs and reach customers. Few solutions can compete with the simplicity, performance, and cost savings of Microsoft solutions. Modernizing your data platform can be challenging. That's why...
Read More

Customer story: Abu Dhabi Global Market (ADGM)

by | January 29, 2019 | Blog | 0 Comments

With the desire to modernize their court system, Abu Dhabi Global Market Courts (ADGM) implemented tech tools to achieve the only free platform for civil and commercial courts in the world. While your goals for modernizing your data platform might not be as lofty,...
Read More

3 reasons to modernize your data estate

by | January 24, 2019 | Blog | 0 Comments

Still using an out-of-date data platform? There are major benefits awaiting organizations that modernize their data estate, including enhanced security and compliance, significant cost savings, and the ability to empower employees with business insights and advanced...
Read More

How Modern Infrastructure And Machine Intelligence Will Disrupt The Industry

by | January 22, 2019 | Blog | 0 Comments

This article points to the emergence of containers, microservices, and cloud-native architecture as trends in the next generation of modern IT infrastructure. It also explores machine intelligence, the convergence of cognitive computing and IoT, as a second disruptive...
Read More

Customer story: Anheuser-Busch InBev (AB InBev)

by | January 17, 2019 | Blog | 0 Comments

 AB InBev, the brewer and marketing force behind one-third of the world's beer products, is on a digital transformation journey to move 80% of its workloads to the cloud by 2020. With Microsoft Azure, the company has built a global analytics platform, broken down...
Read More

SQL Server runs best on Azure Virtual Machines

by | January 15, 2019 | Blog | 0 Comments

Developing capabilities in the cloud is becoming increasingly more common. With the many databases available to consumers, SQL Server is the most used database in the world. SQL Server helps organizations reduce capital expenditures and configuration, as well as...
Read More

3 ways to protect yourself from a ransomware disaster

by | January 10, 2019 | Blog | 0 Comments

IT security and data protection are your only ways to combat ransomware. In today's digital age, your data is the lifeblood of your organization. Don't fall victim to ransomware attacks that could threaten your business and customers. With Azure, identify new threats...
Read More
Review All Posts