10-2011

Top 10 Reasons you NEED a Customer Advocate 

Here is an age-old IT dilemma: the philosophical question of whether or not every customer should have one designated technician assigned to them or simply dispatch the first available, qualified technician. Typically you can’t have it both ways – deep knowledge OR prompt service. How do you solve this quandary? Instead of a “designated technician,” you can get the Best of both worlds with a designated “Customer Advocate.” Here is how.

Microsoft Online Services & Hosted Software in the Cloud

Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes. ENTRUST Technology Consulting Services is the Microsoft Partner that can help you transition to the Cloud. Article from Microsoft.com

Ways to Improve your Mobile Computing Experience

From SmartPhones to iPads to Netbooks and high-powered laptops, our mobile options have gone through the roof. But not everyone is using the devices to their FULL advantage. Article from TechRepublic.com.

Verizon iPhone Cheat Sheet: Fast Facts on the It Phone

The Verizon iPhone 4, after years of speculation, goes on Sale February 10. Here, eWeek rounded up just the facts, ma’am, to help you decide if its right for you. Article from eWeek.com.

Free Antivirus Software

Get Free antivirus software for genuine Windows Users. Article from Microsoft.com.

Just for Fun: Your Data is Safe

Underground Caverns keep things cold, safe… and Secret. Article from Wired.com.